Booking.com Impersonation Targets Crypto Users in Scam

CoinGecko CEO Bobby Ong warned about fraudulent emails impersonating Booking.com to promote a fake crypto summit in Dubai.
Booking.com confirmed the scam and stated it is investigating the matter.
Fake Crypto Summit Invitation Surfaces
Ong shared the phishing email on social media on October 27, 2025. The email announced an “Exclusive Crypto Travel Summit” scheduled for November 2025 in Dubai. It falsely stated that Booking.com and Coinbase formed a strategic partnership to launch crypto travel services.
PSA: There is a new phishing attempt utilizing @bookingcom systems sending out fake conference invite. If you receive such emails, best to just delete such emails. @bookingcom kindly take note and escalate this to your security team to ban such actors misusing your systems pic.twitter.com/ZGfGe2OffQ
— Bobby Ong (@bobbyong) October 27, 2025
The fraudulent invitation listed Ethereum co-founder Vitalik Buterin and Coinbase CEO Brian Armstrong as keynote speakers. The email contained an RSVP deadline of September 30, 2025. This date had already passed, revealing the scam’s poor construction.
Ong advised recipients to delete such emails immediately. He urged Booking.com to escalate the issue to its security team. Booking.com responded via its official account, acknowledging the fraudulent emails and requesting details to investigate.
Booking.com Addresses Impersonation Tactics
In its response, Booking.com stated it does not communicate via messaging apps such as Telegram or WhatsApp. The company emphasized it does not recruit or offer customer support through these channels. It recommends that users report and block suspicious contacts not associated with the company.
Booking.com advised users not to provide personal information, make payments, or click links in suspicious messages. The company suggested reporting such incidents to local authorities. For legitimate booking issues, users should contact Booking.com’s customer service directly with confirmation numbers and reservation details.
Hi there, we regret knowing that you have to encounter this kind of situation.
Unfortunately, there are people who fraudulently use the https://t.co/0WK3GNLnVf name to impersonate our company and take advantage of our guests and potential employees. Please note that we do not… https://t.co/Z89AAoEgD7— Booking.com (@bookingcom) October 27, 2025
Broader Pattern of Crypto Scams
The Booking.com impersonation follows similar fraud patterns targeting cryptocurrency users. In September 2025, Binance warned about fake listing agents claiming to guarantee platform listings for fees. Binance CEO Richard Teng also detailed phone scams where impersonators posed as customer support agents.
These scammers guided users to change API settings that enable fund theft. The crypto community expressed frustration with evolving scam sophistication. One user noted that scams continue to advance in complexity.
Ong emphasized that the adversarial nature of cryptocurrency requires users to verify all communications carefully. Security experts recommend verifying sender domains and avoiding suspicious links. When requests appear unusual, users should contact platforms directly through official channels.
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